Primevox Communications - Intermittent Voice Quality Issues – Incident details

All systems operational

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Intermittent Voice Quality Issues

ResolvedDegraded performance38 minutes

Affected

Voice Services

Degraded performance from 4:09 PM to 4:47 PM

Outbound Calling

Degraded performance from 4:09 PM to 4:47 PM

Inbound Calling

Degraded performance from 4:09 PM to 4:47 PM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Due to some internet congestion along the East Coast, there may be intermittent voice quality issues for some customers.

    All of our upstream fiber carriers have been notified of the issue, and are working on a resolution.