Voicemail greeting playback has been fixed, and voicemail functionality is fully restored.
We apologize for this inconvenience, and testing measures have been created to ensure a similar voicemail failure cannot occur in the future.
Update
Update
Our development team has created a solution for the custom voicemail playback issue. However, to avoid any service interruptions, its implementation has been scheduled for 11:00 PM ET tonight.
Identified
Identified
We've identified an issue with custom voicemail greetings playback and our development team is currently working on a fix.