Notice history

Adding SIP Servers to Accommodate Growth

Completed
November 17, 2024 at 8:00 AM
Completed
November 17, 2024 at 8:00 AM
Maintenance has completed successfully
In progress
November 17, 2024 at 4:00 AM
In progress
November 17, 2024 at 4:00 AM
Maintenance is now in progress
Planned
November 17, 2024 at 4:00 AM
Planned
November 17, 2024 at 4:00 AM
Our development team will be adding additional SIP servers to our infrastructure to accommodate customer growth.

This is planned as a no-downtime operation, so service should remain uninterrupted.

Important: If you or your customers use a managed firewall that requires whitelisting for VoIP traffic, please contact support@primevox.net to request a list of the new IP addresses associated with these upgrades.

Resolved
November 13, 2024 at 6:25 PM
Resolved
November 13, 2024 at 6:25 PM
This incident has been resolved.
Monitoring
November 13, 2024 at 5:25 PM
Monitoring
November 13, 2024 at 5:25 PM
Our team has been notified that the issue with the upstream carrier impacting outbound messaging has been resolved. We are currently monitoring messaging traffic for any additional problems.
Identified
November 13, 2024 at 4:57 PM
Identified
November 13, 2024 at 4:57 PM
Our team has been notified of an issue with an upstream carrier impacting outbound messaging. The carrier is actively working on a resolution, and we will provide updates as soon as they become available.

All systems operational