Primevox Communications - Notice history

All systems operational

Operational

Inbound Calling - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
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Outbound Calling - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
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AnswerCARE & Voicemail - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Operational

Inbound Messaging - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Outbound Messaging - Operational

100% - uptime
Nov 2024 · 99.98%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Operational

PBX Admin & User Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

SMS/MMS Messaging API - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Call History API - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Click-to-Call API - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

eFax API - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Notice history

View current status

Jan 2025

No notices reported this month

Dec 2024

No notices reported this month

Nov 2024

NOV17
Adding SIP Servers to Accommodate Growth
CompletedMaintenance4 hours
  • Completed
    November 17, 2024 at 8:00 AMUTC
    Completed
    November 17, 2024 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    November 17, 2024 at 4:00 AMUTC
    In progress
    November 17, 2024 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    November 17, 2024 at 4:00 AMUTC
    Planned
    November 17, 2024 at 4:00 AMUTC

    Our development team will be adding additional SIP servers to our infrastructure to accommodate customer growth.

    This is planned as a no-downtime operation, so service should remain uninterrupted.


    Important: If you or your customers use a managed firewall that requires whitelisting for VoIP traffic, please contact support@primevox.net to request a list of the new IP addresses associated with these upgrades.

Upstream carrier issues affecting outbound messaging
ResolvedPartial outage1 hour 27 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our team has been notified that the issue with the upstream carrier impacting outbound messaging has been resolved. We are currently monitoring messaging traffic for any additional problems.

  • Identified
    UTC
    Identified

    Our team has been notified of an issue with an upstream carrier impacting outbound messaging. The carrier is actively working on a resolution, and we will provide updates as soon as they become available.

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